Privacy Policy

Who We Are

Schmit’s Cards is based in Brisbane, Queensland, Australia. We are committed to protecting your personal information and being transparent about how we use it.

What Information We Collect

We collect personal information when you place an order, create an account, contact us, or browse our website. This includes:

• Name, email address, phone number, and shipping address
• Payment information (processed securely, we never store your full card number)
• Order history and communications
• Browsing data via cookies (pages visited, device type, IP address)

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries
• Improve our website and customer experience
• Send marketing emails (only if you’ve opted in, unsubscribe any time)

We will never sell your personal information to third parties.

Who We Share It With

We only share your information where necessary to run the business:

• Shopify, our e-commerce platform
• Shipping carriers (Australia Post and couriers) to fulfil your delivery
• Payment processors for secure transaction handling
• Legal authorities if required by law

Cookies

Our website uses cookies to keep your cart active, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though some parts of the site may not work correctly if you do.

Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information. To do so, contact us at the details below.

Data Security

We take reasonable steps to protect your information. Our store runs on Shopify, which maintains enterprise-grade security. Payment data is handled via PCI-DSS compliant processors.

Contact Us

Questions about this policy? Email support@schmitscards.com.

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).